Contact us and first checks
Call us
1300 467 843, 8am to 7pm, Monday to Friday (Sydney time).
Option 1: technical support (email, websites, domains, DNS)
Option 2: accounts (i...
Thu, 17 Sep, 2026 at 5:24 PM
Work through these checks in order. Most email problems are fixed by step 3.
Is there an outage? Check service status.
Is the account paid and the do...
Thu, 17 Sep, 2026 at 5:24 PM
Scam emails often copy our logo and wording. Here's how to tell a real OzHosting email from a fake one.
What we will never do
Ask for your passwo...
Thu, 17 Sep, 2026 at 6:11 PM