My Outlook client keeps asking for password : OzHosting Support Portal

My Outlook client keeps asking for password Print

Last updated Thu, 17 Sep, 2026 at 5:24 PM

Hosted Exchange 2010 is a legacy service. We still support existing customers, but we no longer sell it. We're moving customers to Zimbra Mail or Microsoft 365, and we'll contact you before your mailbox moves. Manage legacy services in the legacy portal at my.ozhosting.com.

Dear Valued Customer,

If your Outlook client keeps asking for user name and password after maintenance performed on the 27th November 2012 please follow the steps below.

1. Go to your Account Settings
2. Click on More Settings
3. Click on Connection
4. Click on "Exchange Proxy Settings"
5. In the text field below " Only connect to proxy servers that have this principal name in their certificate" type in "msstd:outlook.ozhosting.com"
6. Under "Proxy Authentication Settings" select "Basic Authentication"
6. Click OK
7. Restart Outlook Client

Jason is the author of this solution article.

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My Outlook client keeps asking for password Print

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